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Guide · Kitchen

How long should a blender last in Australia?

A blender bought for around $150 should last about 5 years or more.

A $150 blender should last years. A motor that burns out or a jug that cracks is usually a fault.

That’s our guide, and plenty last longer.

The law doesn’t set a fixed number. Goods have to last as long as a reasonable person would expect, given what they are and what you paid. If it fails sooner through no fault of yours, the shop that sold it has to put it right, even when the maker’s warranty has run out.

Check yours

Takes a minute. It works out where you stand and what to say.

Is mine still covered?

Our guide to how long a blender should last, by price:

Price paidShould last about
Up to $402 years
$40 to $1004 years
$100 to $2505 years
$250 to $5007 years
Over $5008 years

For one bought around $150:

These are guides, not law.

Signs it’s a fault

What usually isn’t covered

What to do

  1. Find your proof of purchase. The receipt is best. A bank or card statement, an order email or a warranty registration also works.
  2. Go back to the shop you bought it from. Not the maker. The shop is responsible, and it can’t send you to the manufacturer instead.
  3. Say what’s wrong and what you want. For a minor problem, the shop can choose to repair it first. For a major one (it’s unsafe, or you wouldn’t have bought it if you’d known), you choose a refund or a replacement.
  4. If they say no, go up a step. Ask again politely, in writing if you can, and keep copies. Then contact your state or territory consumer protection agency. If you need to, your state tribunal is the next step.

What to say at the counter

“I bought a blender here on [date]. [What’s wrong.] It hasn’t lasted as long as I’d reasonably expect for what I paid, so it isn’t of acceptable quality under the Australian Consumer Law. I’d like it repaired, replaced or refunded.”

A tip for a blender

Don’t keep using a leaking jug. Take it back with the base and the jug.

Check yours

It's Stuffed works out where you stand, helps you find your proof of purchase and writes what to say. It also keeps your receipts and warranties in one place, so you’re not hunting for them next time.

Check yours

Common questions

How long should a blender last?

By our guide, a blender bought for around $150 should last about 5 years or more, and plenty last longer. The law doesn’t set a fixed number. Goods have to last as long as a reasonable person would expect, given what they are and what you paid.

Does the consumer guarantee still apply to a blender after the warranty ends?

Yes. They’re separate from the maker’s warranty and from any extended warranty, and they don’t have an end date. What matters is whether it lasted as long as a reasonable person would expect for what it was and what it cost.

Who do I go to if a blender fails, the shop or the maker?

The shop that sold it. The shop is responsible for putting it right under the consumer guarantees, and it can’t send you to the manufacturer instead.

Do I need the receipt to take a blender back?

You need proof of purchase, but not the original receipt. A bank or card statement, an order email or a warranty registration can do the job.

More guides

Where this comes from

ACCC: consumer rights and guarantees